{"id":14430,"date":"2025-11-15T19:06:26","date_gmt":"2025-11-15T19:06:26","guid":{"rendered":"https:\/\/timbrehotels.com\/termos-e-condicoes\/"},"modified":"2025-11-16T00:22:56","modified_gmt":"2025-11-16T00:22:56","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/timbrehotels.com\/pt-pt\/termos-e-condicoes\/","title":{"rendered":"Termos e Condi\u00e7\u00f5es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14430\" class=\"elementor elementor-14430 elementor-14418\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d76e39 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d76e39\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9e07b0\" data-id=\"b9e07b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f67aab elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"9f67aab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tTERMOS E CONDI\u00c7\u00d5ES\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc22373 elementor-widget elementor-widget-heading\" data-id=\"bc22373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Identifica\u00e7\u00e3o da Empresa <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68f1ec9 policy elementor-widget elementor-widget-text-editor\" data-id=\"68f1ec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A gest\u00e3o e explora\u00e7\u00e3o do presente website \u00e9 da responsabilidade de:<br \/><strong>IME \u2013 Im\u00f3veis e Empreendimentos Hoteleiros, S.A.<\/strong><br \/>NIPC: 503 226 033<br \/>Sede: Rua do Arquitecto Cassiano Barbosa 44 Esc 9, 4100-009 Porto, Portugal<br \/>Telefone: (+351) 226 105 430 (Chamada Rede Fixa Nacional)<br \/>Email: <a href=\"mailto:info@timbrehotels.com\">info@timbrehotels.com<\/a><\/p><div id=\"inspect-element-top-layer\" style=\"pointer-events: none; border: unset; padding: 0px;\" data-inspect-element=\"inspectElement\">\u00a0<\/div><div id=\"inspect-element-top-layer\" style=\"pointer-events: none; border: unset; padding: 0px;\" data-inspect-element=\"inspectElement\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72b36d4 elementor-widget elementor-widget-heading\" data-id=\"72b36d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Objeto dos Termos e Condi\u00e7\u00f5es <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7751e4d policy elementor-widget elementor-widget-text-editor\" data-id=\"7751e4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEstes Termos e Condi\u00e7\u00f5es regulam o acesso e utiliza\u00e7\u00e3o do website timbrehotels.com, bem como as condi\u00e7\u00f5es aplic\u00e1veis \u00e0s reservas efetuadas atrav\u00e9s do site.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb1f9dd elementor-widget elementor-widget-heading\" data-id=\"eb1f9dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Condi\u00e7\u00f5es das Reservas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c177fcb policy elementor-widget elementor-widget-text-editor\" data-id=\"c177fcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u00a03.1. Momento do d\u00e9bito<\/strong><\/p><p>O valor a pagar \u00e9 apresentado no momento da reserva, dependendo das tarifas e condi\u00e7\u00f5es selecionadas.<\/p><ul><li><strong>Tarifas N\u00e3o Reembols\u00e1veis:<\/strong> o valor total \u00e9 debitado imediatamente ap\u00f3s a confirma\u00e7\u00e3o da reserva.<\/li><li><strong>Tarifas Flex\u00edveis:<\/strong> o cart\u00e3o de cr\u00e9dito poder\u00e1 ser pr\u00e9-autorizado. O pagamento final \u00e9 efetuado no check-in ou check-out, conforme as condi\u00e7\u00f5es da tarifa escolhida.<\/li><\/ul><p><strong>3.2. Pol\u00edtica de cancelamento<\/strong><\/p><p>As condi\u00e7\u00f5es de cancelamento s\u00e3o apresentadas durante o processo de reserva e variam conforme a tarifa selecionada.<\/p><p><strong>Exemplos t\u00edpicos:<\/strong><\/p><ul><li><strong>Tarifa Flex\u00edvel: <\/strong>cancelamento gratuito at\u00e9 48 horas antes da data de chegada; ap\u00f3s esse per\u00edodo, o valor da primeira noite ou o valor total poder\u00e1 ser cobrado, conforme a pol\u00edtica aplic\u00e1vel.<\/li><li><strong>Tarifa N\u00e3o Reembols\u00e1vel: <\/strong>n\u00e3o permite cancelamentos ou altera\u00e7\u00f5es; em caso de cancelamento, altera\u00e7\u00e3o ou n\u00e3o compar\u00eancia (no-show), o valor total pago n\u00e3o \u00e9 reembolsado.<\/li><\/ul><div id=\"inspect-element-top-layer\" style=\"pointer-events: none; border: unset; padding: 0px;\" data-inspect-element=\"inspectElement\">\u00a0<\/div><div id=\"inspect-element-top-layer\" style=\"pointer-events: none; border: unset; padding: 0px;\" data-inspect-element=\"inspectElement\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e090e0 elementor-widget elementor-widget-heading\" data-id=\"2e090e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Pre\u00e7os e Taxas <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a751d49 elementor-widget elementor-widget-text-editor\" data-id=\"a751d49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOs pre\u00e7os apresentados incluem IVA \u00e0 taxa legal em vigor.<br>O Munic\u00edpio do Porto aplica uma Taxa Municipal Tur\u00edstica, cujo valor \u00e9 informado durante o processo de reserva e cobrado de acordo com as regras em vigor. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93584d4 elementor-widget elementor-widget-heading\" data-id=\"93584d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Direitos do Consumidor <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68e97ad elementor-widget elementor-widget-text-editor\" data-id=\"68e97ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>O consumidor tem direito a apresentar reclama\u00e7\u00e3o ao abrigo da legisla\u00e7\u00e3o portuguesa, nomeadamente atrav\u00e9s da <strong>Dire\u00e7\u00e3o-Geral do Consumidor<\/strong> ou do <strong>Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico<\/strong>, acess\u00edvel atrav\u00e9s deste website.<\/p><p>O consumidor tem direito a apresentar reclama\u00e7\u00e3o ao abrigo da legisla\u00e7\u00e3o portuguesa, nomeadamente atrav\u00e9s da Dire\u00e7\u00e3o-Geral do Consumidor ou do Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico, acess\u00edvel atrav\u00e9s deste website.<br>Em caso de lit\u00edgio de consumo, o consumidor pode recorrer \u00e0s entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios (RAL) previstas na Lei n.\u00ba 144\/2015, incluindo os <strong>Julgados de Paz<\/strong>, quando territorialmente competentes, e os <strong>Centros de Arbitragem de Conflitos de Consumo<\/strong>. <\/p><p>Mais informa\u00e7\u00f5es dispon\u00edveis em: <a href=\"https:\/\/www.consumidor.gov.pt\">https:\/\/www.consumidor.gov.pt<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4dc463 elementor-widget elementor-widget-heading\" data-id=\"e4dc463\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Privacidade e Prote\u00e7\u00e3o de Dados <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef83f2c elementor-widget elementor-widget-text-editor\" data-id=\"ef83f2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOs dados pessoais tratados no \u00e2mbito da utiliza\u00e7\u00e3o do website e das reservas s\u00e3o utilizados exclusivamente para:\n<ul>\n \t<li>Gest\u00e3o e confirma\u00e7\u00e3o de reservas<\/li>\n \t<li>Fatura\u00e7\u00e3o<\/li>\n \t<li>Comunica\u00e7\u00e3o com o h\u00f3spede<\/li>\n \t<li>Cumprimento de obriga\u00e7\u00f5es legais, incluindo comunica\u00e7\u00e3o ao SEF<\/li>\n \t<li>Seguran\u00e7a e preven\u00e7\u00e3o de fraude<\/li>\n<\/ul>\nOs dados pessoais <strong>n\u00e3o s\u00e3o partilhados com terceiros<\/strong>, exceto quando necess\u00e1rio para:\n<ul>\n \t<li>Entidades processadoras de pagamento<\/li>\n \t<li>PMS (Property Management System)<\/li>\n \t<li>Motor de reservas<\/li>\n \t<li>Obriga\u00e7\u00f5es legais impostas por autoridades p\u00fablicas<\/li>\n<\/ul>\nO tratamento de dados cumpre o RGPD (Regulamento UE 2016\/679). Para mais informa\u00e7\u00f5es, consulte a nossa <strong>Pol\u00edtica de Privacidade<\/strong>. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1789903 elementor-widget elementor-widget-heading\" data-id=\"1789903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Propriedade Intelectual <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed0b7a2 policy elementor-widget elementor-widget-text-editor\" data-id=\"ed0b7a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTodo o conte\u00fado do website (textos, imagens, gr\u00e1ficos, marcas, log\u00f3tipos) \u00e9 propriedade da Timbre Hotels ou usado com autoriza\u00e7\u00e3o, n\u00e3o podendo ser copiado ou reproduzido sem consentimento pr\u00e9vio.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dde90fd elementor-widget elementor-widget-heading\" data-id=\"dde90fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. Responsabilidade <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-803846e elementor-widget elementor-widget-text-editor\" data-id=\"803846e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>A IME \u2013 Im\u00f3veis e Empreendimentos Hoteleiros, S.A.<\/strong> (\u201cTimbre Hotels\u201d) n\u00e3o garante que o website funcione sem interrup\u00e7\u00f5es ou erros t\u00e9cnicos. N\u00e3o \u00e9 respons\u00e1vel por danos decorrentes do uso indevido do site, falhas de comunica\u00e7\u00e3o ou acessos n\u00e3o autorizados. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-248e92f elementor-widget elementor-widget-heading\" data-id=\"248e92f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">9. Liga\u00e7\u00f5es para Sites de Terceiros <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60639d8 elementor-widget elementor-widget-text-editor\" data-id=\"60639d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tO website pode conter links externos. A Timbre Hotels n\u00e3o assume responsabilidade por conte\u00fados de terceiros. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c017350 elementor-widget elementor-widget-heading\" data-id=\"c017350\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">10. Lei Aplic\u00e1vel e Jurisdi\u00e7\u00e3o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fd7bf7 elementor-widget elementor-widget-text-editor\" data-id=\"1fd7bf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOs presentes Termos e Condi\u00e7\u00f5es s\u00e3o regidos pela <strong>Lei Portuguesa<\/strong>.<br>Em caso de lit\u00edgio, \u00e9 competente o foro da <strong>Comarca do Porto<\/strong>, sem preju\u00edzo do recurso a entidades RAL previstas na lei. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec42a5 elementor-widget elementor-widget-heading\" data-id=\"dec42a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">11. Altera\u00e7\u00f5es aos Termos e Condi\u00e7\u00f5es <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-995bbfa elementor-widget elementor-widget-text-editor\" data-id=\"995bbfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A IME \u2013 Im\u00f3veis e Empreendimentos Hoteleiros, S.A. <\/strong>(\u201cTimbre Hotelsls reserva-se o direito de alterar estes Termos e Condi\u00e7\u00f5es a qualquer momento.<br \/>As altera\u00e7\u00f5es entram em vigor ap\u00f3s a sua publica\u00e7\u00e3o no website.<\/p><div id=\"inspect-element-top-layer\" style=\"pointer-events: none; border: unset; padding: 0px;\" data-inspect-element=\"inspectElement\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TERMOS E CONDI\u00c7\u00d5ES 1. Identifica\u00e7\u00e3o da Empresa A gest\u00e3o e explora\u00e7\u00e3o do presente website \u00e9 da responsabilidade de:IME \u2013 Im\u00f3veis e Empreendimentos Hoteleiros, S.A.NIPC: 503 226 033Sede: Rua do Arquitecto Cassiano Barbosa 44 Esc 9, 4100-009 Porto, PortugalTelefone: (+351) 226 105 430 (Chamada Rede Fixa Nacional)Email: info@timbrehotels.com \u00a0\u00a0 2. Objeto dos Termos e Condi\u00e7\u00f5es Estes [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-14430","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/timbrehotels.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timbrehotels.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/timbrehotels.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/timbrehotels.com\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/timbrehotels.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=14430"}],"version-history":[{"count":13,"href":"https:\/\/timbrehotels.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14430\/revisions"}],"predecessor-version":[{"id":14502,"href":"https:\/\/timbrehotels.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14430\/revisions\/14502"}],"wp:attachment":[{"href":"https:\/\/timbrehotels.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=14430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}