Our website address is: https://www.timbreboavista.com
At Timbre Hotels, we prioritise the protection of your personal data. We are committed to transparency and honesty, aiming to build a solid and lasting relationship with our clients based on trust. In line with the General Data Protection Regulation (EU 2016/679), we have implemented robust security measures to protect your data, as reflected in this Privacy Policy.
This Privacy Policy explains how we process personal data on the Timbre Hotels website. By browsing the website and using the forms provided, you must accept our privacy policy, as it is essential for accessing and using our services.
For any questions regarding this policy, you can reach us at:
Email: info@timbreboavista.com
Address: Rua Beato Inácio de Azevedo, 175 4100-284 Porto.
Timbre Hotels manage this website and its privacy policy.
Address: Rua Beato Inácio de Azevedo, 175 4100-284 Porto
Phone: (+351) 222 458 220 (National landline)
When processing data that identifies you personally, we follow the principle of strict necessity. We collect only the minimum amount of personal data necessary for the specified purpose.
You consent to the terms outlined in this Privacy Policy by using this website.
We only collect and process personal data that you provide explicitly through the forms on our website.
The personal data you provide is collected and processed by Timbre Hotels for purposes directly related to the use of our website, services, Loyalty Program management, customer support, and marketing.
The data collected is used to maintain customer relationships, provide relevant information, and improve the quality of our services. Your personal data will only be processed for these specific purposes and will not be used in any way incompatible with them.
Personal data may also be used for the following purposes:
a) When you send an email via the contact form, we collect data such as your email address, name, etc.
b) When you request customer support, we collect information like your name, email address, and/or phone number to provide relevant assistance.
c) When you browse our website, we collect data through cookies to ensure the website functions correctly. This data includes location, session duration, selected products, device information, browser type, and IP address.
d) When browsing the website and interacting with third-party platforms (such as social media or Google), you may encounter advertisements related to our brand. We use this data for targeted marketing and to reach potential customers.
Timbre Hotels respects your privacy preferences. We will seek your explicit consent before processing your personal data for purposes beyond essential services.
You have the right to access, correct, delete, or block your personal data. To exercise these rights, please send a written request to info@timbreboavista.com or by post to: Rua Beato Inácio de Azevedo, 175 4100-284 Porto.
You can also use our online contact form.
Timbre Hotels employs appropriate security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. We also require external entities processing your personal data on our behalf to implement the same security measures.
However, we cannot guarantee that the security measures in place will prevent all risks, such as unauthorised access or data loss. When transmitting data online, we recommend using updated antivirus software and secure browsers.
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy unless a more extended retention period is required by law. Once the data is no longer needed, it will be removed or anonymised to ensure you cannot be identified.
