Check-in can be done from 2pm. If you expect to arrive before this time, we ask that you contact our hotel and we will try to check you in. In case of unavailability, we will store your luggage until your check-in, free of charge.
The Hotel offers two types of rates, non-refundable and flexible rates. If you choose the non-refundable rate, payment is required at the time of booking and the reservation cannot be modified or cancelled. The flexible rate option allows free cancellation up to two days before your arrival date. The amount of the first night will be charged in case of cancellation made after this period or in case of no-show.
To cancel or modify a reservation, you can go directly to the reservation confirmation and do what you want. If you have any questions, you can contact the hotel by email or phone call.
To cancel or modify a reservation, you can go directly to the reservation confirmation and do what you want. If you have any questions, you can contact the hotel by email or phone call.
Check-out must be done by 11:00 am on the day of departure. If you wish to check out late, you must consult reception. There may be associated costs.
You can safely store your luggage before or after your stay at our hotel. This service is free!
Rua Beato Inácio de Azevedo,
175 4100-284 Porto